Data Protection | hotel Wagner

Data protection notice for visitors to our website:
The operators of this site take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration. The use of our website is generally possible without providing personal data. Insofar as personal data (for example name, address or e-mail addresses) is collected on our website, this is always done on a voluntary basis wherever possible. This data will not be passed on to third parties without your express consent. We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible. I. Information when processing personal data We would like to begin by drawing your attention to our extensive information on transparency in accordance with Articles 13 and 14 of the GDPR. 1. Person responsible for data processing The person responsible for data processing on this website in accordance with Article 4 No. 7 of the GDPR and provider of the website (service provider) within the meaning of the Telemedia Act (TMG) is.

Hotel Wagner im DammtorpalaisFriendly Hospitality GmbH

Moorweidenstr. 3420146 Hamburg

Phone: 040 450 131 0 E-Mail: info@hotel-wagner-hamburg.de

Complete information in accordance with Section 5 of the Telemedia Act (Imprint)
2. Purposes and legal bases for the processing of personal data We process your personal data in accordance with the provisions of the EU General Data Protection Regulation (GDPR), the new Federal Data Protection Act (BDSG-new) and all other relevant laws for the following purposes and based on the following legal bases: (a) To process and manage reservation requests and reservations as well as to provide our services within the framework of the accommodation contract, including the processing of your hotel stay and payment processing (in particular to track your use of our services (telephone, paid TV programs, etc.), to carry out check-in and manage access to the rooms) - the legal basis for this is Article 6 (1) (b) of the GDPR. (b) To fulfill a legal obligation to which our company is subject as the controller (e.g. due to reporting laws, tax laws, accounting obligations, etc.) – the legal basis for this is Art. 6 (1) (c) GDPR. (c) Sending our email newsletter, including managing your newsletter subscription – the legal basis for this is your consent in accordance with Art. 6 (1) (a) GDPR. (d) To implement and manage your participation in our loyalty program – the legal basis for this is your consent in accordance with Art. 6 (1) (a) GDPR. (e) To maintain, guarantee and improve the quality of our products and services, in particular by conducting and analyzing satisfaction surveys and guest comments, by processing your personal data in our central guest database, which enables us to recognize you as a returning guest, better assess your needs and wishes, improve the quality and individuality of our communication with you and create offers tailored to your needs - the legal basis for this is Art. 6 (1) (f) GDPR. Our overriding legitimate interests arise from the accommodation contract we have with you, which represents a relevant and appropriate relationship within the meaning of Recital 47 of the GDPR, and from the fact that this type of data processing is customary in the industry for international hotel chains and corresponds to the reasonable expectations of the majority of guests. As part of the group of companies to which the companies that operate hotels under the Deutsche Hospitality umbrella brand belong (see also Section 4 below - Categories of recipients), our company also has a legitimate interest in transmitting guests' personal data within the group of companies for internal administrative purposes in accordance with Recital 48 of the GDPR. (f) For direct advertising for our offers and services - the legal basis for this is Art. 6 (1) (f) GDPR. Our overriding legitimate interest follows from Recital 47 of the GDPR. (g) To protect house rules, to prevent and investigate criminal offenses (in particular through video surveillance), to assert and defend legal claims and to protect interests in legal disputes, to ensure IT security and IT operations, and to identify credit risks - the legal basis for this is Art. 6 (1) (f) GDPR. Our overriding legitimate interests arise from our obligation to ensure a safe stay for our guests in the hotel, as well as from our interest in enforcing our material and immaterial claims and exercising our rights, as well as in defending against unjustified demands. Furthermore, the processing of personal data to the extent absolutely necessary to prevent fraud also represents a legitimate interest of our company in accordance with Recital 47 of the GDPR. 3. Minors Minors may not transmit any personal data to us without the consent of their legal guardians. We do not knowingly process any personal data of minors on our website. 4. Categories of recipients of personal data If and to the extent necessary for the purposes stated above under Section 3, we will also disclose your personal data to the following recipients or categories of recipients in accordance with Art. 4 No. 9 GDPR: Within our company, only those departments will be granted access to your data (to the extent necessary in each case) that need it to fulfill our contractual and legal obligations. Service providers we use (e.g. as part of order processing in accordance with Art. 28 GDPR) and vicarious agents may also receive personal data for these purposes. These are companies in the categories of credit services and payment processing, IT services, cleaning services, logistics, printing services, telecommunications, debt collection, advice and consulting as well as sales and marketing. The respective service providers can be seen in the list of service providers/processors, which is updated regularly. Furthermore, data may be passed on to public bodies and institutions if there is a legal obligation to do so (e.g. tax authorities, law enforcement authorities). Other data recipients may be those bodies for which you have given us your consent to transfer data. 5. Transfer of personal data to a third country Personal data will be transferred to bodies in countries outside the European Union (so-called third countries) if (a) it is necessary to process your reservations and handle your hotel stay, (b) it is required by law or (c) you have given us your consent. 6. Duration of storage of personal data and criteria for determining this duration

We process and store your personal data as long as it is necessary to fulfill our contractual and legal obligations. If the data is no longer required to fulfil contractual obligations, it is regularly deleted, unless its limited further processing is necessary due to retention periods under commercial and tax law (including the German Commercial Code (HGB) and the Tax Code (AO). The retention and documentation periods specified there are two to ten years. 7. Your rights as a data subject Every data subject whose personal data is processed has the right to information from the controller about the personal data concerned pursuant to Art. 15 GDPR, the right to rectification pursuant to Art. 16 GDPR, the right to erasure pursuant to Art. 17 GDPR, the right to restriction of processing pursuant to Art. 18 GDPR, the right to object to processing pursuant to Art. 21 GDPR and the right to data portability pursuant to Art. 20 GDPR. The restrictions pursuant to Sections 34 and 35 of the new Federal Data Protection Act also apply to the right to information and the right to erasure. Further information on your right to object to processing pursuant to Art. 21 GDPR. If the processing of your personal data is based on consent granted to us, you have the right to revoke your consent at any time, without affecting the legality of the processing carried out on the basis of the consent until the revocation. Furthermore, you have the right to lodge a complaint with the competent data protection supervisory authority pursuant to Art. 77 GDPR in conjunction with Section 19 of the new Federal Data Protection Act (BDSG).

8. Obligation to provide data As part of our contractual relationship, you must provide the personal data that is necessary for the establishment and implementation of the accommodation contract or that we are legally obliged to collect. Without this data, we will generally not be able to conclude or execute the contract with you. In particular, according to Section 30 Paragraph 2 of the Federal Registration Act, we are obliged to collect certain personal data about you as part of the registration form. If you do not provide us with the necessary information, we may not be able to provide the services you request, or not be able to provide them in full. 9. Automated decision-making and profiling When establishing and implementing our contractual relationship, you will not be subject to any decision based exclusively on automated processing - including profiling - in accordance with Article 22 of the GDPR that has legal effects on you or significantly affects you in a similar way.

10. Additional information about your right of objection according to Art. 21 GDPR You have the right to object at any time to the processing of your personal data which is carried out on the basis of Art. 6 (1) (e) GDPR (data processing in the public interest) or Art. 6 (1) (f) GDPR (data processing on the basis of a balance of interests), for reasons arising from your particular situation. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. II. Additional information on data processing on this website 1. E-mail newsletter With the e-mail newsletter we will regularly inform you about the offers and services of our hotel in accordance with the preferences you have stated.

If you would like to receive the email newsletter, we require a valid email address. We use the so-called double opt-in procedure to register for our newsletter. This means that after you register, we will send you an email to the email address you provided, asking you to confirm that you wish to receive the newsletter. If you do not confirm your registration within two weeks, your information will be blocked and automatically deleted after one month. In addition, we store your IP addresses and the times of registration and confirmation. The purpose of this procedure is to verify your registration and, if necessary, to investigate any possible misuse of your personal data. As a subscriber to the email newsletter, you can revoke your consent to the processing of your email address for sending the email newsletter at any time. You can revoke your consent via the relevant link in each email newsletter or by email with the subject "Unsubscribe" to info@hotel-wagner-hamburg.de.

2. Cookies

We use cookies on our website. These are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not cause any damage to your device and do not contain viruses, Trojans, or other malware. Information is stored in the cookie that is related to the specific device used. However, this does not mean that we thereby directly learn about your identity. The use of cookies serves, on the one hand, to make the use of our services more pleasant for you; on the other hand, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our services for you. We use the following types of cookies:

Necessary cookies: These cookies significantly improve your browsing and booking experience on our website. They optimize basic functionalities and applications such as shopping carts or electronic billing processes and simplify their use. These cookies do not collect any information about you that could be used for marketing campaigns or statistical analysis.
Performance cookies: Performance cookies collect anonymous statistical data about how websites are used and where errors occur. This data is supplemented by anonymized general data, such as visitor demographics or reach information. These cookies play a key role in keeping websites as performance-oriented as possible and enable the detection of potential errors and vulnerabilities.
Advertising cookies: These cookies support ads with content relevant to your interests. They are typically used by marketing networks with the consent of the operator and recognize visitors across different websites of participating organizations. These cookies are also used for third-party services and provide data. We use targeting or advertising cookies to connect to, for example, Facebook, to measure the effectiveness of our online and offline advertising.
Retargeting cookies: Our websites use so-called retargeting technologies. We use these technologies to make the internet offering more interesting for you. This technology makes it possible to address internet users who have already shown an interest in our shop and our products with advertising on our partners' websites. We are convinced that the display of personalized, interest-based advertising is generally more interesting for internet users than advertising that has no such personal relevance. The display of these advertisements on our partners' websites is based on cookie technology and an analysis of previous usage behavior. This form of advertising is completely pseudonymous. No usage profiles are merged with your personal data. By using our website, you consent to the use of so-called cookies and thus the collection, storage, and use of your usage data. Furthermore, your data will be stored in cookies beyond the end of the browser session and can be accessed again, for example, on your next visit to the website. You can revoke this consent at any time with effect for the future by refusing to accept cookies in your browser settings.

The data processed by cookies is necessary for the purposes mentioned to protect our legitimate interests and those of third parties in accordance with Art. 6 (1) (f) GDPR. You can set your browser to only save cookies if you agree. Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are saved on your computer or so that a warning always appears before a new cookie is created. However, completely deactivating cookies may mean that you cannot use all the functions of our website. If you only want to accept bedpark cookies but not cookies from partners, please select "Block third-party cookies" in your browser. The help function in the menu bar of your web browser will show you how to reject new cookies and deactivate those already received. We recommend that you always log off completely after using shared computers that accept cookies and so-called Flash cookies. 3. Analysis tools The tracking measures listed below and used by us are carried out on the basis of Art. 6 (1) (f) GDPR. With the tracking measures used, we want to ensure a needs-based design and the continuous optimization of our website. We also use the tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimizing our offering for you. These interests are considered legitimate within the meaning of the aforementioned provision. The respective data processing purposes and data categories can be found in the explanations of the corresponding tracking tools.

4. Web tracking

This website also uses Google Analytics, a web analysis service provided by Google Inc., based in Mountain View, USA ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website is usually transferred to a Google server in the USA and stored there. However, since IP anonymization (so-called IP masking) provided by Google is activated on this website (by extending Google Analytics with the code "gat._anonymizeIp();"), your IP address will be shortened and thus anonymized by Google within the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operators of this website, Google will use the information collected by Google Analytics to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent Google Analytics cookies from being saved by setting your browser software accordingly; however, we would like to point out that if you do this you may not be able to use all of the functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link (http://tools.google.com/dlpage/gaoptout?hl=de). You can also prevent Google Analytics from tracking your website usage by setting a so-called opt-out cookie, which prevents the future collection of your data when you visit this website. The opt-out cookie will be set when you click on the following link: To complete your opt-out, please click here. The operator of this website also uses Google Analytics to evaluate data from AdWords and the DoubleClick cookie for statistical purposes. If you do not wish this, you can deactivate it via the Ads Preferences Manager (http://www.google.com/settings/ads?hl=de). Further information on the terms of use and data protection for Google Analytics can be found at http://www.google.com/analytics/terms/de.html or at https://www.google.de/intl/de/policies/

Google Analytics

The website uses Google Analytics. This is a web analysis service provided by Google Inc.. Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website is usually transferred to a Google server in the USA and stored there. However, if IP anonymization is activated on our website, Google will shorten your IP address beforehand within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on our behalf to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

We use Google Analytics with the extension "_anonymizeIp()" on our website. This means that IP addresses are shortened and processed, thus preventing any direct personal reference.

We only use Google Analytics with your consent. You can revoke your consent once you have given it by: • preventing cookies from being saved by setting your browser software accordingly; however, we would like to point out that if you do this you may not be able to use all of the functions of our website to their full extent; • downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de or • clicking this link to prevent Google Analytics from recording data on our website in the future. This will store an opt-out cookie in your browser. Please note that you must activate the opt-out cookie in every browser you use on all your devices and may also have to reactivate it if you delete all cookies in a browser.

Further information on the terms of use and data protection of Google Analytics can be found at http://www.google.com/analytics/terms/de.html or at https://www.google.de/intl/de/policies/

Google Tag Manager

We use Google Tag Manager on our website. Google Tag Manager is a solution that allows marketers to manage website tags via a single interface. The Google Tag Manager service itself (which implements the tags) is a cookieless domain and does not collect any personal data. The Google Tag Manager service triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If deactivation has been made at the domain or cookie level, this remains in place for all tracking tags implemented with Google Tag Manager.

Google Maps

This site uses the Google Maps service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the features of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission.

We use Google Maps in the interest of providing an attractive presentation of our online offerings and making the locations we list on our website easy to find. This represents a legitimate interest within the meaning of Art. 6 (1) (f) GDPR.

You can find more information about how user data is handled in Google’s privacy policy: https://www.google.de/intl/de/policies/privacy/.

5. Integration of third-party services and content (e.g., YouTube and Google Maps) Third-party content, such as videos from YouTube and maps from Google Maps (hereinafter referred to as "third-party providers"), is integrated into the website. To use such content, it is technically necessary to transmit the user's IP address to the respective third-party provider. Without the IP address, the third-party providers would not be able to send the content integrated into the website to the user's browser. We have no influence on whether a third-party provider stores the IP address, e.g., for statistical purposes, or uses it for other purposes.

6. Social Media Plug-ins The plug-in provider saves the data collected about you as user profiles and uses these for the purposes of advertising, market research and/or tailoring its website to meet your needs. Such evaluation is carried out in particular (even for users who are not logged in) to display needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles; to exercise this right you must contact the respective plug-in provider as detailed below. Through the plug-ins we offer you the opportunity to interact with the social networks and other users so that we can improve our offering and make it more interesting for you as a user. The legal basis for the use of the plug-ins is Art. 6 (1) (f) GDPR. The data is passed on regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged in to the plug-in provider, the data we collect will be directly assigned to your existing account with the plug-in provider. If you click the activated button and, for example, link to the page, the plug-in provider will also save this information in your user account and share it publicly with your contacts. We recommend that you log out regularly after using a social network, especially before activating the button, as this will prevent your data from being assigned to your profile with the plug-in provider. Facebook The website uses social plugins (hereinafter referred to as "plugins") from the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (hereinafter referred to as "Facebook"). The plugins can be recognized by one of the Facebook logos (white "f" on a blue tile or a "thumbs up" sign) or are marked with the addition "Facebook Social Plugin." The list and appearance of Facebook social plugins can be viewed here https://developers.facebook.com/docs/plugins/. When a user visits a page of this website that contains such a plugin, their browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted from Facebook directly to the user's browser, which integrates it into the website. The provider therefore has no influence on the extent of the data that Facebook collects using this plugin. According to the provider's current knowledge, Facebook proceeds as follows: By integrating the plugins, Facebook receives the information that a user has accessed the corresponding page of the provider's website. If the user is logged in to Facebook, Facebook can assign the visit to their Facebook account. When users interact with the plugins, e.g. by clicking the so-called Like button or leaving a comment, the corresponding information is transmitted from the user's browser directly to Facebook and stored there. Even if a user is not a Facebook member, there is still the possibility that Facebook will learn and store their IP address. According to Facebook, only an anonymized IP address is stored in Germany. The purpose and scope of data collection and the further processing and use of the data by Facebook, as well as the related rights and settings options for protecting users' privacy, can be found in Facebook's privacy policy.

https://www.facebook.com/about/privacy/. If a user is a Facebook member and does not want Facebook to collect data about them via the provider's website and link it to their member data stored on Facebook, they must log out of Facebook before visiting the website. It is also possible to block Facebook social plugins with add-ons for the user's browser, e.g., with the "Facebook Blocker."

Privacy Policy for the Use of Twitter Plugins Our website includes features of the Twitter service. These features are offered by Twitter Inc., Twitter, Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the "Re-Tweet" function, the websites you visit are linked to your Twitter account and made known to other users. Data is also transmitted to Twitter in the process. We would like to point out that, as the provider of the website, we have no knowledge of the content of the transmitted data or its use by Twitter. Further information can be found in Twitter's privacy policy at http://twitter.com/privacy. You can change your privacy settings on Twitter in your account settings at http://twitter.com/account/settings. You can find out which data, for what purpose and to what extent Twitter collects, uses and processes data, as well as what rights and settings options you have to protect your privacy, in Twitter's privacy policy. You can find these here.

https://twitter.com/de/privacy

Instagram The website uses plugins from Instagram, which is operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). The plugins are marked with an Instagram logo, for example in the form of an "Instagram camera." When you visit a page of this website that contains such a plugin, your browser establishes a direct connection to the Instagram servers. The content of the plugin is transmitted directly from Instagram to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has accessed the corresponding page of our website, even if you do not have an Instagram profile or are not currently logged in to Instagram. This information (including your IP address) is transmitted from your browser directly to an Instagram server in the USA and stored there. If you are logged in to Instagram, Instagram can directly associate your visit to our website with your Instagram account. If you interact with the plugins, for example, by clicking the "Instagram" button, this information is also transmitted directly to an Instagram server and stored there. The information is also published on your Instagram account and displayed to your contacts there. For information about the purpose and scope of data collection and the further processing and use of data by Instagram, as well as your rights as a user and setting options for protecting your privacy, please refer to Instagram's privacy policy: https://help.instagram.com/155833707900388/ If you do not want Instagram to directly assign the data collected via our website to your Instagram account, you must log out of Instagram before visiting our website. You can also completely prevent the loading of the Instagram plugins using add-ons for your browser, e.g., the script blocker "NoScript."

(http://noscript.net/). Technical provision of the website: For the technical provision of the website, we, as the website operator or the page provider, need to process certain automatically transmitted information from you so that your browser can display our website and you can use it. This information is automatically collected each time you visit our website. This information relates to the computer system of the accessing computer.

The following information is collected: • IP address, anonymized • Browser type/version (e.g. Safari version 12.1.1 (12607.2.6.1.2) • Browser language (e.g. German) • Operating system used (e.g. Windows 10) • Resolution of the browser window; • Screen resolution • Javascript activation • Java on / off • Cookies on / off • Color depth • Time of access.?

We also use cookies to make our website available to you for use. Cookies are text files that are stored in the internet browser or by the internet browser on your computer system when you visit a website. A cookie contains a characteristic string of characters that enables unique identification of the browser when you visit the website again. We use these cookies solely to make our website and its technical functions available to you. Some functions of our website cannot be offered without the use of cookies. The following information is stored in the cookies and sent to us: • Web server cookie that identifies the current visitor (PHP session cookie) • Google Analytics cookie that identifies the current visitor • Cookie that saves the selected travel date We do not use the information we have collected through the above cookies to create user profiles or to evaluate your surfing behavior.

We process your personal data for the technical provision of our website on the following legal basis:?• To fulfill a contract or to take pre-contractual measures in accordance with Art. 6 (1) (b) GDPR, if you visit our website to find out about our services; and??• to protect our legitimate interests in accordance with Art. 6 (1) (f) GDPR, in order to be able to make the website technically available to you. Our legitimate interest lies in being able to provide you with an attractive, technically functioning and user-friendly website, as well as in taking measures to protect our website from cyber risks and to prevent our website from posing cyber risks to third parties.

Statistical analysis of website usage and increased reachFor the purpose of statistical analysis of the usage of our website, we use Google Analytics and the Facebook Pixel and thus cookies, which enable an analysis of your surfing behavior. This enables us to improve the quality of our website and its content. We learn how the website is used and can therefore continuously optimize our offering. The information obtained as part of the statistical analysis of our website is not merged with your other data collected as part of the website. We process your personal data for the statistical analysis of the usage of our website on the basis of the following legal bases: • Your consent in accordance with Art. 6 (1) (a) GDPR.

Active use of the website

In addition to using our website for purely informational purposes, you can also actively use our website. In addition to the processing of your personal data described above for purely informational purposes, we will also process other personal data from you.

Room booking

When you book a room, we process the personal data you provide us with. This includes, in particular, your name, home address, contact details, and payment method.

We process your personal data when you book a room on the following legal basis:?• to fulfill a contract or to take steps prior to entering into a contract in accordance with Art. 6 (1) (b) GDPR.

Guest inquiries

In order to process and respond to your inquiries, e.g., via the contact form or to our email address, we process the personal data you provide in this context. This includes your name and email address in order to send you a response, as well as any other information you send us as part of your message.

We process your personal data to respond to guest inquiries on the following legal basis:?• to protect our legitimate interests pursuant to Art. 6 (1) (f) GDPR; our legitimate interest lies in the appropriate response to guest inquiries.

payment

We use a payment service provider to process your reservation payment. We process your personal data to process orders on our website on the basis of the following legal bases: • to fulfill a contract or to take pre-contractual steps in accordance with Art. 6 (1) (b) GDPR.

Compliance with legal regulations

We also process your personal data to fulfill other legal obligations that apply to us in connection with the processing of your order. These include, in particular, retention periods under commercial, trade, or tax law.

We process your personal data on the basis of the following legal bases:?• to fulfill a legal obligation to which we are subject according to Art. 6 (1) (c) GDPR in connection with commercial, trade or tax law, insofar as we are obliged to record and store your data.

Processing of special personal data

Special categories of personal data according to Art. 9 GDPR are personal data revealing racial or ethnic origin, political opinions, religious (e.g. information on religious affiliation/denomination) or ideological beliefs or trade union membership, as well as the processing of biometric data for unique identification (e.g. photos), health data (e.g. information on the degree of severe disability) or data on sex life or sexual orientation. If your CV contains special categories of personal data, we do not intentionally collect it. We expressly ask you not to send us such data. If you voluntarily and against our express request send us special categories of personal data according to Art. 9 Para. 1 GDPR as part of your application documents (e.g. your photo or information on your religious affiliation/denomination), we will store this on the basis of your consent in accordance with Art. 88 Para. 1 GDPR in conjunction with Section 26 Para. 3 Sentence 2 of the new BDSG. This also applies if you provide us with additional special personal data during the application process. By voluntarily submitting this data, you consent to the storage of this special personal data as part of the application process.

We generally do not consider this special personal data when making a selection decision, unless it is required by law to do so. For example, in some job advertisements, it is possible that people with disabilities may be given preferential treatment in accordance with applicable law. In these cases, the information is always voluntary and is provided with your express consent, which you give by voluntarily submitting this data.

We process your special personal data on the basis of the following legal bases:• according to Art. 9 Para. 1 GDPR based on your consent according to Art. 88 Para. 1 GDPR in conjunction with Section 26 Para. 3 Sentence 2 BDSG-new.

Duration of storage

Informational use of the website: When you use our website for purely informational purposes, we store your personal data on our servers exclusively for the duration of your visit. After you leave our website, your personal data is deleted immediately. Cookies installed by us are generally also deleted after you leave our website. However, this does not apply to the cookie that stores the selected travel date. This remains stored for a period of 30 days. The Google Analytics cookie is also stored for 26 months. You also have the option of deleting installed cookies yourself at any time.

Active use of the website: If you actively use our website, we will initially store your personal data for the duration of responding to your inquiry or for the duration of our business relationship. This also includes the initiation of a contract (pre-contractual legal relationship) and the execution of a contract. In addition, we will then store your personal data until any legal claims arising from the relationship with you become time-barred, in order to use them as evidence if necessary. The limitation period is generally between 12 and 36 months, but can also be up to 30 years. Upon expiration of the limitation period, we will delete your personal data unless there is a statutory retention period, for example, under the German Commercial Code (§§ 238, 257 para. 4 HGB) or the German Tax Code (§ 147 paras. 3 and 4 AO). These retention periods can range from two to ten years.

Your rights as a data subject

Under the statutory requirements, you are entitled to the following rights as a data subject, which you can assert against us: Right to information: You are entitled at any time, within the scope of Art. 15 GDPR, to request confirmation from us as to whether we process personal data concerning you; if this is the case, you are also entitled within the scope of Art. 15 GDPR to receive information about this personal data and certain other information (including processing purposes, categories of personal data, categories of recipients, planned storage period, the origin of the data, the use of automated decision-making and, in the case of transfer to a third country, the appropriate guarantees) and a copy of your data. Right to rectification: You are entitled, under Art. 16 GDPR, to request that we correct the personal data stored about you if it is inaccurate or incorrect. Right to erasure: You are entitled, under the conditions of Art. 17 GDPR, to request that we immediately delete personal data concerning you. The right to erasure does not exist, among other things, if the processing of personal data is necessary for (i) exercising the right to freedom of expression and information, (ii) to fulfill a legal obligation to which we are subject (e.g. statutory retention periods) or (iii) to assert, exercise or defend legal claims.Right to restriction of processing: You have the right, under the conditions of Art. 18 GDPR, to request that we restrict the processing of your personal data.Right to data portability: You have the right, under the conditions of Art. 20 GDPR, to request that we provide you with the personal data concerning you that you have provided to us in a structured, common and machine-readable format.Right of withdrawal: You have the right to withdraw your consent to the processing of personal data at any time with effect for the future.Right of objection: You have the right, under the conditions of Art. 21 GDPR, to object to the processing of your personal data, which means that we must stop processing your personal data. The right of objection exists only within the limits provided for in Art. 21 GDPR. Furthermore, our interests may conflict with the termination of processing, meaning that we are entitled to process your personal data despite your objection. However, we recommend that you always first address any complaint to our data protection officer. Your requests to exercise your rights should, if possible, be submitted in writing to the address provided above or directly to our data protection officer.

Scope of your obligations to provide data

In principle, you are not obligated to provide us with your personal data. However, if you do not do so, we will not be able to provide you with our website, respond to your inquiries, or enter into a contract with you. Personal data that we do not strictly require for the processing purposes listed above is marked as voluntary information with "if necessary" or another symbol.

Automated decision-making / profiling

We do not use automated decision-making or profiling (an automated analysis of your personal circumstances).Information about your right of objection Art. 21 GDPR

1. You have the right to object at any time to the processing of your data based on Art. 6 (1) (f) GDPR (data processing based on a balance of interests) or Art. 6 (1) (e) GDPR (data processing in the public interest) if there are reasons for doing so that arise from your particular situation. This also applies to profiling based on this provision within the meaning of Art. 4 (4) GDPR.

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

2. In individual cases, we also process your personal data for direct marketing purposes. If you do not wish to receive advertising, you have the right to object at any time; this also applies to profiling insofar as it is related to such direct marketing. We will respect this objection in the future.

We will no longer process your data for direct marketing purposes if you object to processing for these purposes. The objection can be made informally and should, if possible, be sent to the address stated under section I.

Changes

We will update this privacy policy from time to time in response to relevant changes to our website, the processing of personal data, or changes to legal requirements. The revised version will apply from the published effective date. If there are material changes to this privacy policy, we will notify you in a timely manner before the changes take effect by posting a notice on our website. We may also notify our guests of the changes by email or other means.

Status July 2019

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